Blackstone Models COVVID-19 Update:
Stay Calm And Play With Trains.
On March 25, 2020, Colorado Governor Jared Polis issued Executive Order D 2020 017 ordering Coloradans to stay at home (Stay at Home Order) and CDPHE issued its corresponding Public Health Order (PHO) 20-24 implementing stay at home requirements. A new Executive Order was issued on April 6, which amends and extends Executive Order D 2020 017 to require Coloradans to stay at home until April 26, 2020.
Blackstone Models is complying with this order while doing everything we can to continue to serve the needs of both retailers and consumers. We have been vigorously practicing social distancing within our facility and many of our employees are working from home. Blackstone Models is committed to ensuring the health and safety of our customers, employees and their families, and to that end we are expanding our at-home workforce to comply with this directive.
We have temporarily limited on-site business operations to essential staff and adjusted work schedules and work rules to safely support these Minimum Basic Operations.
Pursuant to Colorado’s Stay-at-Home order, Amended Public Health Order 20-24, Blackstone Models/SoundTraxx is closed to the general public until further notice.
In accordance with Minimum Basic Operations, we continue to take orders, perform accounting functions and ship and receive product.
To contact sales call (970)317-9977 or email firstname.lastname@example.org. Customer Support can be reached at (970)317-3505 and by emailing email@example.com. Please allow additional time for repair services
For retailers required to close your stores temporarily, please contact George, as we have created a Retailer Forum to help you during this difficult time. Please be sure to keep us apprised of your situation, as we are regularly updating this page to assist you in keeping your customers up-to-date.
Watch your email for announcements and stay in touch with us via our social media including Facebook, YouTube, Instagram, and Twitter.
We thank you for your support, patience and patronage. Please be well.
The SoundTraxx/Blackstone Models Family
And don’t forget to wash your hands before and after playing with your trains!
Blackstone Models Production Update:
As we previously announced, we have been in the process of soliciting quotations from several factories for production of both new and previously released Blackstone Models product. The factory that we have worked with for the bulk of our products in the past has raised their prices significantly and we cannot justify the costs they have quoted us. Unfortunately, the COVID-19 (Coronavirus) has caused further delays for Blackstone Models, as all of these factories were closed for an extended period and are only now coming back on line. All of these factories in China are currently operating at 30-50% capacity and have significantly pushed out their production schedules. They are simply not taking on new projects at this time, though they have assured us that they will resume working on our quotations within the next 3-4 weeks.
If we were to select a new factory or factories today, we would first need to arrange to move our existing tooling. We could not begin this process until our team travels to China to inspect and physically move our tooling. As you know, this is not a possibility as travel to China is banned at this time. Once we select the factory, the clock will actually begin. The fastest turn around on Blackstone Models products is the possibility of a re-run on previously released rolling stock and track. This is something we will certainly be looking into, as new projects, especially locomotive projects such as the K-28 and K-36 will take a likely 12-18 months to produce.
We are optimistic that we will have a more substantial update this summer or early fall.
Thank you for your loyalty and patience.
Nancy Workman, CEO & Owner
Blackstone Models & SoundTraxx
Welcome to Blackstone Models!
Excellence in narrow gauge model railroading is just a click away. Blackstone Models is dedicated to creating the highest quality HOn3 models by blending old-world craftsmanship with today's state-of-the-art technology.